Frequently Asked Questions Article

Often, a landscape is not considered complete without at least one tree. However, these majestic beings require some maintenance and help from time to time, which is when a professional tree service such as Steve Jones Tree Service is brought into the picture. This Q & A article was drawn up to provide our interested readers and potential clients with all the information they need to make a more informed decision when it comes to hiring our services.

Why your services?

Our company opened in 1988, but that means we are quite experienced, as all our contractors have decades of experience to call upon. Our reputation for honesty, integrity, safety, reliability, and attention to detail is known throughout the Memphis, TN area. We use the highest-grade tools, materials, and industrial equipment. We also provide a land clearing service, but more on that later in this article.

Does the company take credit cards?

No, if you use our services, we take checks or cash, nothing else.

If I decide to hire any of the services on offer, is a contract necessary?

No, this is something many of our clients asked us, and years later, they are still using our services.

Is the company BBB accredited?

Yes, we have been given an A+ by the Better Business Bureau.

What about discounts?

We give our senior citizens them at various rates; call today if you want more information.

Is the company licensed, insured, or bonded?

Of course. Some of the work we are called to undertake can be hazardous, not only to us but to the surrounding area. So to offer our customers and crew peace of mind, we make sure to cover all our bases.

Is the Memphis, TN region the only area the company covers?

No, we have a 50-mile radius that covers the following areas:

  • Germantown, TN;

  • Cherokee, TN;

  • Parkway Village, TN;

  • Fairlawn, TN;

  • Oakville, TN.

What about a free estimate?

This is a service every tree cutting service should offer.

What can I expect with regard to services?

No problem, please read the following list:

  • Tree Care;

  • Stump Grinding;

  • Tree Removal;

  • Tree Cutting & Trimming;

Information on any of these is available on request, and we would be delighted to fill you in further on any of the aforementioned services.

Does the company offer any emergency services?

We do indeed. Trees are infamous for being unpredictable, so our services are available out of hours in times of crisis.

When is Steve Jones Tree Service available to receive calls?

Our working hours are as follows:

Monday – Friday: 8 AM – 5 PM

Saturday: Closed

Sunday: Closed

The company has been open for a while; however, is it possible to read feedback?

It is not only possible but probable. The testimonials page is where our customers leave feedback on what they thought of our prices and services.

If our questions and answers article inspired you enough to make an appointment with our professional tree trimming service or any of our other services, please do not hesitate to call us at this number (901) 203-0519 now within our working hours.

Review Us